I choose an idiot and I blog about them. It's a simple formula and the subjects usually provide themselves pretty easily. I don't think anyone would argue that there's a dearth of idiocy around.

Today it's Incredible Connection.

I guess it's partially my own fault for using them in the first place but dammit, they were cheap.

I bought a laptop from them 8 months ago and it's been something of a problem child. I've already had to send it through for a hard drive replacement and now the bloody power supply has packed up.

I (being the naïve customer that I am) thought this would be a trivial thing to fix.

I'd bring my charger in, they'd verify it was broken and give me one of the many they have in stock.

The first two steps were right on the money but that's where it all goes wrong.

What actually happened after the charger was verified as broken is it was taken away and sometime on Monday or Tuesday it will be sent to Joburg.

Then in a few days another technician will look at my still broken charger, verify that it's still broken and send a request for a new one when he has a spare moment.

In 15 working days, I should have a charger.

Now, do Incredible Connection offer a spare from one of their many? No.

Do they have any sympathy for the fact that my laptop battery doesn't last 15 days? No.

Do they actually give a toss that instead of a laptop I have now got a very expensive paperweight? No.

The singularly unhelpful technician who shrugged when I asked what I should do with my laptop for 15 days really helped.

What a terrific way to piss off a customer.

Congratulations, R300 worth of charger has cost you any future business and any residual goodwill I may have had.

Idiots.

© Rob for Rob's Rambling, 2010. | Permalink | 2 comments | Add to del.icio.us
Post tags: idiots, incredible connection, laptop, warranty

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Most recently, German retailer Kaufhof has come out and publicly stated that they will no longer be stocking any games or films that are violent. It was with considerable dread that I read this article and with even more annoyance that I read the fatal words "who was an avid gamer" and knew that there would be the usual backlash on the gamer community.

Being part of a gaming community site I naturally posted the topic for some decent discussion. It's something that's very close to our hearts since the clear message here is we're all complete nutters just waiting to up and slaughter twenty people.

A bloke on the Intertubes posted an interesting example (he is awesome by the way - this is not a scripted testimonial) about how irrational it is to place blame for tragic events such as this at the feet of gaming or even any one source.

Bread is bad for you.

Prove it? Sure!

- 100% of violent criminals eat bread.
- 10 000/10 000 drunk drivers were reported to have consumed bread within 3 days of their accidents
- A census showed that every time a student fails a test, it occurred within 24 hours of eating bread.
- 100% of people developing lung cancer consumed bread throughout at least 50% of their childhood.
- 100% of suicides recorded in 2007 were by people who ate bread on a daily basis.
- 100% of divorced families were in possession of bread in their houses.
- Every recorded commercial airline crash had trace amounts of bread on board.

There you have it folks.

His conclusion is one that I agree with completely as well and I'll use it to finish off this blog. I suppose though that stories with the headlines "Horrendously bad parenting contributes to bad children" just don't sell as well as sensationalist crap.

I mean really now ... sure the kid PLAYED games... even a lot of it. But if they want to point a finger at gaming, I want them to perform a study where a perfectly sane kid goes mental after playing games & watching violent movies for 5 years. Until then...

STFU!

Idiots. (that last bit is mine)

© Rob for Rob's Rambling, 2009. | Permalink | No comment | Add to del.icio.us
Post tags: gaming, idiots, media

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